Contact Us
Get In Touch.
Customer Care Team
For questions about eligibility, claims status, or replacement ID cards, please reach out to the appropriate Customer Care Team based on your location.
For Residents of Utah, Idaho, Oregon, and Washington:
Phone: 1-800-869-7093
Hours: Monday - Friday, 5:00 A.M. to 6:00 P.M. Pacific Time
Online Requests: Log in to your HMA account to submit an electronic request.
For Michigan Residents:
Phone: 1-833-865-0141
Hours: Monday - Friday, 8:00 A.M. to 9:00 P.M. Eastern Time
Online requests via your HMA account will be available soon.
Corporate Inquiries:
Phone:1-425-462-1000
Hours: Monday - Friday, 8:00 A.M. to 5:00 P.M. Pacific Time
Sales Team
If you, or your client, are headquartered in Washington, Oregon, Idaho, or Utah and are interested in receiving a proposal for a self-funded plan, please submit your request to proposals@accesstpa.com.